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Terms of Service


Effective Date: [2023 Febuary 6th]

Website: www.intruxtmerchantservices.com

Legal Entity: Intruxt Merchant Services Inc. (Canada) / Intruxt Merchant Services LLC (USA)

1. Acceptance of Terms

By accessing or using our website, services, or software (including but not limited to merchant onboarding, payment processing, and merchant funding), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree, you may not use our services.

2. Services Provided

Intruxt Merchant Services offers:

  • Merchant payment processing solutions, including gateway and point-of-sale integrations
  • Merchant funding and working capital solutions
  • Online merchant onboarding and document collection
  • Technical support and client portal access through our secure platform

All services are subject to verification, eligibility, and risk assessment requirements.

3. Eligibility

You must be:

  • At least 18 years of age or the age of majority in your jurisdiction
  • Authorized to represent and bind the business you are registering
  • Operating a legally compliant business in Canada or the United States

4. Document Submission and Account Security

Clients may be required to upload sensitive documents through our secure platform. By doing so, you agree that:

  • All documents and information you provide are true, complete, and current
  • You will maintain the confidentiality of your account credentials
  • Misuse or submission of fraudulent documents may result in account suspension or legal consequences

5. Payment Processing Terms

By using our payment services, you agree to:

  • Abide by applicable laws, data security standards, and operational guidelines
  • Accept responsibility for any processing fees, chargebacks, or settlement policies as outlined in your agreement
  • Fulfill any tax collection and remittance obligations required by your jurisdiction

6. Merchant Funding Terms

Our funding services involve the purchase of future business receivables and are not structured as loans.

You acknowledge that:

  • Repayment terms may include daily, weekly, or monthly remittances
  • Eligibility and approval are subject to business performance and documentation review
  • Separate funding agreements will govern the terms of any capital received

7. Privacy and Security

We take your privacy seriously.

By using our services, you agree to our Privacy Policy, which outlines:

  • How we collect and process your data
  • Your rights under applicable Canadian and U.S. privacy laws
  • Our use of SSL/TLS encryption for document uploads and data transmission

8. Intellectual Property

All content on this website, including branding, platform design, and original documentation, is the intellectual property of Intruxt Merchant Services.

You may not copy, distribute, alter, or reuse any materials without written permission.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Intruxt Merchant Services is not liable for indirect, incidental, or consequential damages arising from your use of our services
  • Our total liability is limited to the amount of service fees paid by you in the six months preceding the event giving rise to the claim
  • We are not liable for system outages, third-party software issues, or data loss

10. Termination

We reserve the right to suspend or terminate services at any time, including but not limited to cases where:

  • There is a breach of these Terms
  • Fraudulent, abusive, or illegal activity is detected
  • Required documents are not provided or are deemed insufficient

11. Governing Law

  • For Canadian clients: These Terms are governed by the laws of the Province of Quebec.
  • For U.S. clients: These Terms are governed by the laws of the State of Delaware.

Any legal action must be brought in the appropriate courts of Montreal, Quebec or Dover, Delaware, respectively.

12. Changes to Terms

We may update these Terms at any time. Any changes will be posted on this page and take effect immediately unless stated otherwise. Your continued use of our services constitutes acceptance of the updated Terms.

13. Contact Information

Canada

Intruxt Merchant Services Inc.

6th Floor – 2000 McGill College Avenue

Montreal, QC H3A 3H3

Canada

Email: support@intruxtmerchantservices.com

USA

Intruxt Merchant Services LLC

8 The Green, Ste R

Dover, Delaware 19901

USA

Email: Support@intruxtmerchantservices.com